PearlAbyss

[Black Desert Global Lab] Submit Feedback 
 
 
* You can submit suggestions and bugs/errors related to Black Desert Global Lab updates. 
* Submitted content will be reviewed by the relevant department, but no separate response will be provided. 
* Issues related to the Black Desert live server will not be accepted. Please contact your server’s Support staff. 
* To protect your precious personal information, please do not input any personal info other than the requested Family name. 
 
* Please enter the Family name you used in Global Lab.
* Please select the type of submission.
* Please provide detailed information about your submission.
* Please attach any files that are relevant to your submission.

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Pearl Abyss collects the following personal information. 

We provide guidance on the individual personal information collected through Support, the purpose of collecting and using personal information, and the period of retention and use of personal information. Please read carefully before you agree. 
 
Collected Personal Information (Required)  

- Family name 
 
Purpose of Collection and Use 
- Responding to and supporting user inquiries and complaints 
 
Retention and Use Period of Personal Information  

- For 3 years after submission (stored in accordance with relevant laws if there are special provisions) 
 
You have the right to refuse the collection of personal information above. However, in that case, you will be unable to send suggestions. 
Matters not specified in this "Agreement to Collection and Use of Personal Information" are subject to the Pearl Abyss' Privacy Policy.